Frequently Asked Questions

HOW LONG WILL IT TAKE TO GET MY ORDER?

You should receive your order in 2 – 5 business days. Most international orders are received within 3 – 7 days. We cannot control the local customs in your country, therefore some orders may take longer.

IS THE PACKAGING DISCREET?

Yes, all orders are shipped in discreet packaging.

HOW MUCH DOES SHIPPING COST?

USPS 1st Class (3-7 day) $4.95
USPS Priority (2-3 day) $6.95
Intl. USPS Priority $14.95
* Please note that international shipping charges do not include applicable import duties or taxes that are due upon entry into the destination country. If the destination country imposes import duties and/or taxes, the customer is responsible for their payment.

HOW WILL THE PRODUCT BE SHIPPED?

All orders are sent by the United States Post Service (USPS).

DO YOU SHIP TO MY COUNTRY?

We ship to the following countries:

  • USA
  • Canada
  • Australia
  • New Zealand
  • Great Britain

HOW CAN I ORDER?

You may order online or by telephone by credit card.

IS THERE A MONEY BACK GUARANTEE?

Yes, we offer a money back guarantee on all our products. Within 90 days of receipt of your shipment, you may return any bottle or bottles for any reason, for a refund. Simply provide us with the reason for requesting a refund and send it along with the used bottle or bottles and we will be happy to process your request.

I HAVE NOT RECEIVED MY ORDER!

Click Here to track your order online.

I DID NOT RECEIVE AN EMAIL CONFIRMATION!

You should receive confirmation immediately upon placing your order. If you do not receive confirmation this means either your order was not successfully completed or you used a different or invalid email address when you signed up. Check with your credit card company to make sure you were not charged and try to reorder. Some mail providers such as AOL may block service emails – please make sure that your security settings allow emails from us.

WHY WAS MY ORDER DECLINED?

Orders may be declined if your shipping address does not match the address your credit card statements are sent to. Also make sure you used a valid credit card number and expiration date. If you are still having problems check with your credit card company or bank – sometimes they have customer protection filters that have to be passed.

Still Have a Question?

Contact Us!


Information provided on this site is solely for informational purposes only. It is not a substitute for professional medical advice. Do not use this information for diagnosing or treating a health problem or disease, or prescribing of any medications or supplements. Only your healthcare provider should diagnose your healthcare problems and prescribe treatment. None of our statements or information, including health claims, articles, advertising or product information have been evaluated or approved by the United States Food and Drug Administration (FDA). The products or ingredients referred to on this site are not intended to diagnose, treat, cure or prevent any disease. Please consult your healthcare provider before starting any supplement, diet or exercise program, before taking any medications or receiving treatment, particularly if you are currently under medical care. Make sure you carefully read all product labeling and packaging prior to use. If you have or suspect you may have a health problem, do not take any supplements without first consulting and obtaining the approval of your healthcare provider.

*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.